The primary definition of a regulatory affairs professional is “as a liaison between the Health Authority and the Company”. That sounds like a mailbox role – but it shouldn’t be! We do so much more…Our role is complex and often teams don’t want to listen to our advice, as it will mean more work or delays. For you to be the best in your role requires many skills, including soft skills to ensure you are able to provide the best input and engagement that is expected by our stakeholders, at all levels. This lecture will make you aware of how you can convey your message more effectively and have the best chance to be heard.