Interview Type: Virtual 

Virtual interviews via Zoom, Teams, or other video platforms are now standard. The technical setup and communication style are slightly different from in-person interviews, and small mistakes (bad lighting, audio issues, distractions) get magnified on camera. 

Virtual interviews are now the norm in a post-pandemic world, with in-person interviews often saved for final round candidates.  

Confirm the platform and link: 

  • Ask for the video conference link ahead of time 
  • Test the software in advance if possible 

Test your technology: 

At least 15 minutes before the interview: 

  • Test your webcam, microphone, and speaker 
  • Check your internet connection 
  • Close all unnecessary applications and browser tabs 
  • Ensure your computer is plugged in (you don’t want the battery dying mid-interview) 
  • Update your Zoom/Teams profile with a professional photo 

Set up your environment: 

  • Choose a quiet room where you won’t be interrupted 
  • Close the door and windows and mute notifications from your phone and computer 
  • Use a clean, neutral background or an appropriate virtual background in Zoom or Teams 
  • Ensure adequate lighting in front of you (no backlighting that creates a silhouette) 
  • Position your camera at eye level so you’re not looking down 
  • Have pen and paper within reach but out of view (for taking notes) 
  • Keep a glass of water nearby 

Prepare your materials: 

Before logging in, have ready: 

  • List of questions to ask 
  • Your calendar for any scheduling questions 

Create a professional user profile: 

  • Use your real name as your Zoom/Teams name 
  • Upload a professional headshot or use the same photo as your LinkedIn 
  • Avoid generic or casual usernames 

Arrival: 

  • Log in 5 minutes early and verify your audio and video are working 
  • Greet the interviewer warmly as they arrive 
  • Thank them for their time 

Camera and eye contact: 

  • Sit back from the camera so your hands are visible (shows openness and engagement) 
  • Look at the camera when speaking, not at the screen (this creates the illusion of eye contact) 
  • Maintain good posture—slouching reads as disengagement 
  • Keep appropriate distance from the camera (not too close, not too far) 

Body language: 

  • Use natural hand gestures while speaking—it looks better and helps you stay engaged 
  • Maintain an open posture (not crossed arms) 
  • Smile and show enthusiasm 
  • Nod to show you’re listening and engaged 

Audio: 

  • Speak clearly and at a normal pace 
  • Avoid eating or chewing gum during the interview 
  • If there’s an audio issue, address it immediately: “I’m sorry, I didn’t hear that clearly. Could you repeat it?” 
  • Mute yourself if there’s background noise and wait for a good moment to unmute 

Managing technical issues: 

  • If your video cuts out momentarily, stay calm and try reconnecting 
  • If you can’t get video back, switch to phone audio: “I’m having technical issues with video. Can we continue with just audio?” 
  • Stay professional and don’t waste time troubleshooting—keep the conversation moving 

Close email and other applications: 

Your notifications can pop up on screen or distract you. Close everything except what you need for the interview. 

Use a professional Zoom or Teams name: 

Don’t use “PartyPerson47” or “Coffee_Enthusiast.” Use your real name. 

Be mindful of your background: 

If you don’t have a professional background available, use a virtual background in Zoom or Teams. Keep it simple and professional. 

Take notes visibly: 

It’s fine to jot down notes during the interview. This shows engagement and helps you remember details for your thank-you note. Just make sure it doesn’t distract you from listening. 

Manage lag: 

If there’s a slight delay in the video, pause slightly longer before speaking to avoid talking over the interviewer. It’s awkward but happens with virtual calls. 

Send a thank-you email within 24 hours. In the email, reference specific things from your conversation to show you were engaged and listening. 

How to Get Started 

  1. Test your technology at least 15 minutes before the interview: webcam, microphone, speaker, and internet connection 
  1. Set up your environment: quiet room, clean background, eye-level camera, good lighting, and materials within reach 
  1. Log in 5 minutes early to verify everything is working 
  1. Use Big Interview to practice on video and see how you appear on camera—this helps catch nervous habits and practice eye contact with the camera 
  1. Practice your body language and eye contact with peers or on your own before the interview 
  1. Send a thank-you email within 24 hours of the interview 

How We Can Help 

Drop in or set up an appointment with a Career Counselor to: 

  • Review your on-camera setup and delivery 
  • Conduct mock interviews 
  • Talk through nervous habits 
  • Practice speaking clearly 

Questions? 

Reach out to Career Design at huskycareers@northeastern.edu or visit the Career Studio for additional guidance.