Interview Type: Virtual
Virtual interviews via Zoom, Teams, or other video platforms are now standard. The technical setup and communication style are slightly different from in-person interviews, and small mistakes (bad lighting, audio issues, distractions) get magnified on camera.
Virtual interviews are now the norm in a post-pandemic world, with in-person interviews often saved for final round candidates.
Confirm the platform and link:
- Ask for the video conference link ahead of time
- Test the software in advance if possible
Test your technology:
At least 15 minutes before the interview:
- Test your webcam, microphone, and speaker
- Check your internet connection
- Close all unnecessary applications and browser tabs
- Ensure your computer is plugged in (you don’t want the battery dying mid-interview)
- Update your Zoom/Teams profile with a professional photo
Set up your environment:
- Choose a quiet room where you won’t be interrupted
- Close the door and windows and mute notifications from your phone and computer
- Ensure adequate lighting in front of you (no backlighting that creates a silhouette)
- Position your camera at eye level so you’re not looking down
- Have pen and paper within reach but out of view (for taking notes)
- Keep a glass of water nearby
Prepare your materials:
Before logging in, have ready:
- List of questions to ask
- Your calendar for any scheduling questions
Create a professional user profile:
- Use your real name as your Zoom/Teams name
- Upload a professional headshot or use the same photo as your LinkedIn
- Avoid generic or casual usernames
Arrival:
- Log in 5 minutes early and verify your audio and video are working
- Greet the interviewer warmly as they arrive
- Thank them for their time
Camera and eye contact:
- Sit back from the camera so your hands are visible (shows openness and engagement)
- Look at the camera when speaking, not at the screen (this creates the illusion of eye contact)
- Maintain good posture—slouching reads as disengagement
- Keep appropriate distance from the camera (not too close, not too far)
Body language:
- Use natural hand gestures while speaking—it looks better and helps you stay engaged
- Maintain an open posture (not crossed arms)
- Smile and show enthusiasm
- Nod to show you’re listening and engaged
Audio:
- Speak clearly and at a normal pace
- Avoid eating or chewing gum during the interview
- If there’s an audio issue, address it immediately: “I’m sorry, I didn’t hear that clearly. Could you repeat it?”
- Mute yourself if there’s background noise and wait for a good moment to unmute
Managing technical issues:
- If your video cuts out momentarily, stay calm and try reconnecting
- If you can’t get video back, switch to phone audio: “I’m having technical issues with video. Can we continue with just audio?”
- Stay professional and don’t waste time troubleshooting—keep the conversation moving
Close email and other applications:
Your notifications can pop up on screen or distract you. Close everything except what you need for the interview.
Use a professional Zoom or Teams name:
Don’t use “PartyPerson47” or “Coffee_Enthusiast.” Use your real name.
Be mindful of your background:
If you don’t have a professional background available, use a virtual background in Zoom or Teams. Keep it simple and professional.
Take notes visibly:
It’s fine to jot down notes during the interview. This shows engagement and helps you remember details for your thank-you note. Just make sure it doesn’t distract you from listening.
Manage lag:
If there’s a slight delay in the video, pause slightly longer before speaking to avoid talking over the interviewer. It’s awkward but happens with virtual calls.
Send a thank-you email within 24 hours. In the email, reference specific things from your conversation to show you were engaged and listening.
How to Get Started
- Test your technology at least 15 minutes before the interview: webcam, microphone, speaker, and internet connection
- Set up your environment: quiet room, clean background, eye-level camera, good lighting, and materials within reach
- Log in 5 minutes early to verify everything is working
- Use Big Interview to practice on video and see how you appear on camera—this helps catch nervous habits and practice eye contact with the camera
- Practice your body language and eye contact with peers or on your own before the interview
- Send a thank-you email within 24 hours of the interview
How We Can Help
Drop in or set up an appointment with a Career Counselor to:
- Review your on-camera setup and delivery
- Conduct mock interviews
- Talk through nervous habits
- Practice speaking clearly
Questions?
Reach out to Career Design at huskycareers@northeastern.edu or visit the Career Studio for additional guidance.